All content of this website is owned by Stephanie Priest, The Romance Coach, The Romance Club.
©The ROMANCE Club 2017
What personal information do we collect and how do we use it?
The Data Protection Act 1998 (‘the 1998 Act’) places restrictions on the processing of personal data by a data controller. The terms processing, personal data, sensitive personal data and data controller are defined in the 1998 Act.
We collect personal information from you when you communicate with us by any media. We may also collect personal data which relates to you from third parties.
Depending on your relationship with The Romance Club (‘The Club’), we shall process your personal data for the following purposes (when applicable):
1 to administer your membership/subscription
2 to administer your enquiries about The Club and purchases of Club (and third party) products and services
3 to transfer to third parties who provide services to The Club and/or members/subscribers
4 to provide information to you about The Club and subscriber/membership benefits provided by The Club and third parties
5 to enable you to log in to subscriber/member only areas of the website
6 to enable you to transact within subscriber/ member only areas of the website, such as make bookings or complete enquiry forms.
7 to enable you as a subscriber/member to use the The Club’s social networking programmes
8 to carry out research
9 to guide and support the general objectives of The Club
10 statutory and regulatory compliance
The Club is only permitted to process your personal data if a condition set out in the 1998 Act applies allowing such processing. If no condition applies, we can only undertake processing with your consent. In many cases we are obliged by law to process your personal data for a specified number of years (e.g. if you purchase goods and/or services from us); therefore, if you withdraw any consent from us to process your personal data, it will only apply to processing we undertake for direct marketing purposes. You can withdraw your consent to receiving direct marketing communication by contacting The Club at any time (email address below).
Any personal information you give to us will be treated in the strictest confidence, and we will not pass on any personal information to third parties without your consent.
The Club may continue to process your personal data after you have ceased to be a subscriber/member of The Club, or after we have sent any information requested by you.
Sensitive personal information
Certain personal information is categorised by the 1998 Act as ‘sensitive personal data’. In some circumstances, we provide you with the opportunity to inform us of your sensitive personal data e.g. whether or not you are registered as disabled. You may also wish to inform us about your sensitive personal data to ensure that we can provide you with the most appropriate service. By providing us with this data you are consenting to our processing it for the purposes for which it was given e.g. to provide information that will affect you attendance at a Club event. Please note that if you fail to inform us of any sensitive personal data which may be relevant to your circumstances, this may mean that we cannot provide you with the most appropriate service.
From time to time we ask our members to complete research surveys so we can improve the service given to them. Your response to such surveys is voluntary and confidential and will be used only for internal planning and development purposes.
Access to your personal information: firstname.lastname@example.org
You will receive a reply as soon as practicable provided that we do not require proof of your identity. In accordance with the Data Protection Act, we reserve the right to charge you an administration fee of £10, payable by a postal order or a personal cheque made payable to The Romance Club Limited, and sent by first class post to the above address, in relation to each request that you make.
If we request payment of the administration fee then we will not reply until after we have received your postal order or your cheque has cleared. If any personal information held by The Romance Club is inaccurate or you wish to make any changes to personal information previously submitted to us, please write to the above address clearly explaining what amendments you wish to be made.
Security and confidentiality
Any personal information you send to us will be treated in the strictest confidence.
Payments to and through the site will be via PayPal to minimize the risk of sensitive financial information being held by The Club. However, please be aware that despite the security measures we have in place no computer system is completely secure and there is always some degree of risk whenever personal information is transferred.
We will not disclose your personal information to any Government agencies or authorities except if required to do so by law.
Links to other websites
The content our members contribute, in discussion forums, social media comments or reviews for example, is moderated during business hours. When users post links that are considered ‘spam’ we will remove these links as quickly as we can.
The Romance Club will not use your information for direct marketing purposes, only to advise you of forthcoming events and products or services which may be of interest to its subscribers/members.
Please note that if you make such a request, you will continue to receive communications relating to the administration of your membership and any services purchased.
Monitoring of emails
Your emails to us may be monitored for quality control purposes.
Last updated 29 January 2017
1. Access to the Site
1.1 Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period.
1.2 You are solely responsible for any username or password that you select when accessing and using your membership, you must not share your password with anyone else.
2. Intellectual property rights
2.1 All materials on the Site and all intellectual property rights in the Site are owned and/or controlled by The Romance Club. All materials on the Site are protected by copyright. Permission is granted only to electronically copy and/or print in hard copy portions of the Site for personal non-commercial purposes. Any other use of the materials on the Site (including but not limited to making such material available on any other website, online service, bulletin board or networked computer environment) is strictly prohibited.
3. Linking policy
3.1 The Site may include links to other websites that may be of interest to you. We do not endorse or approve and have no responsibility for the content of any website to which the Site links including but not limited to any advertising, marketing, promotions, products or services available from such websites, nor for any loss caused by the use of or reliance on the content of such external websites.
3.2 No authority is given (expressly or implied) by us or the contributors to the Site to deep link to or to frame any of the content that appears on the Site or to use any representation of any of the trade marks, service marks, trade names
4.1 Commentary (including but not limited to member comments) and other materials posted on the Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site, or by anyone who may be informed of any of its contents.
5.1 Whilst The Romance Club has taken reasonable precaution and care in compiling the Site, we do not make any representations or warranties of any kind (expressly or implied) with respect to the content or operation of the Site and any such representations and warranties are excluded by this notice. We do not warrant that use of the Site will be uninterrupted or error free.
5.2 Your use of the Site and the materials contained in it are done so entirely at your own risk. The Romance Club does not accept any liability for losses or damages, whether direct or indirect, that you may suffer as a result of your use of the Site or your reliance on the content of the Site including but not limited to computer service or system failure, access delays or interruption, data non-delivery or mis-delivery, computer viruses or other harmful components, breaches of security or unauthorised use of the system arising from “hacking” or otherwise.
5.3 The Site is made available on the basis that all liability whatsoever for any loss or damage arising out of or in connection with your use of the Site, or reliance on the content of the Site, is excluded by us to the fullest extent permitted by law.
5.4 Any typographical, clerical or other error or omission in any page posted on the Site shall be subject to correction or deletion (as appropriate) without any liability on our part. We aim to update the Site regularly and may change the content at any time. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.
6. Compliance with laws
6.1 You agree not to use the Site (or any part of it) for any illegal purpose and agree to use it in accordance with all applicable laws. You agree not to upload or transmit through the Site any computer viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer. You will not upload or transmit through the Site any material that is defamatory, offensive or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety. You will not use the Site in any manner that violates or infringes the rights of any person or company (including but not limited to rights of intellectual property, rights of confidentiality or rights of privacy). You agree that violation of any of these obligations may result in us terminating your access to the Site.
7. Uploading material to the Site
7.2 Any material you upload to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or their right to privacy.
8.1 You agree to indemnify, defend and hold The Romance Club, its licensors, affiliates, officers, agents and other partners and employees harmless from any and all loss, liability, claim or demand made by a third party due to or arising out of your use of the Site. The Romance Club reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case, you agree to fully co-operate with The Romance Club’s defence of such claim.
9.2 The content of the Site, any dispute arising out of the Site and your relationship with us is governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. The Site is operated from the UK.
9.3 “Site” means each of The Romance Club’s websites and applications from time to time, including but not limited to: